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Research roundup on major themes

A few years ago we collected as many sources as we could find on important themes affecting Work Tech. Having found this recently in our internal library, I thought I’d share it with you all, as many of the themes are still present today. These themes and trends make it difficult for many leaders to understand how to communicate in a fractionalized, polarized world. We offer a few tips at the bottom.

Three trends shaping the employee experience

When all hell broke loose in March 2020, the world of work — and many other worlds — were forever changed. And those worlds we knew were over. Three major shifts occurred during that time that continue to plague us today.

Plato and the user experience

The wise teacher wrote in Ecclesiastes that there’s nothing new under the sun. Today, a popular topic of conversation involves the term experience—user experience (UX), customer experience (CX), employee experience (EX), and, regrettably, human experience (HX).

Simple, clear language for more efficient organizations

Because we are not omniscient creatures, we have to feel our way through life in the dark. One way to bring light to our surroundings is through language. Unfortunately, language is complex. On top of that, our limited nature is really good at overcomplicating things, and language is one of the things we overcomplicate.

How to podcast

So, you want to start a podcast. These days, it’s easier than you think. Let’s talk about video podcasting as well. Here are a few steps and tools to get started.

How to social media

Let’s talk about a tricky subject: social media. Do you post? How? About what? When? Lots of questions for Work Tech leaders here. Essentially, social media is best for creating conversations with your customers and the broader market. Yet in the age of “context collapse,” it can be hard to know what to say or how to say it. Let’s start with the basics. For everything else, come talk to us.

How to keep up with Work Tech

The news cycle is insane, even for Work Tech. It’s hard to keep up with everything that’s happening, from the employee experience to learning to talent management to the labor market. However, we’ve that found that quite a few sources come in handy for whatever you need to write, talk, or do your work.

How to write good

Welcome to a series on how to write good and how to do other stuff good too.

I’ll be sharing insights into how we do what we do here, including on writing, social media, podcasts, research, and more.

For the first installment, let’s talk about ticklin’ the keys. Here we’ll offer just the basics, but we’ll be discussing more over time. If you have any questions or want more resources for certain styles of writing, ask your humble content team.

A Humble Guide To Fixing Everything In Brand, Marketing, And Sales by Bret Starr is out now. Why the hype? Check it out.